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Public Service · Queue Management

QueOmni

A smart queue system for high-traffic counters. Digital tickets, self-service kiosks, mobile booking and live dashboards that cut wait times and keep service moving.

queomni · live display
NOW SERVING
Counter A
A-118
Counter B
B-094
Counter C
C-051
In queue23 people
✦ AI PREDICTED WAIT ~ 8 min
Capabilities

Everything you need to run a calm, fast counter

Digital ticketing

Paperless numbered tickets by service type, issued from kiosk, web or QR code.

Self-service kiosk

Touchscreen check-in with multi-language support — visitors serve themselves on arrival.

Mobile booking & alerts

Book a slot from home and get an SMS/WhatsApp nudge as your turn approaches — no waiting-room crowds.

Smart multi-counter routing

Balance load across counters automatically and prioritize by service type, appointment or VIP.

Live display & voice call

Large-screen “now serving” boards with audio announcements keep the lobby clear and informed.

Service analytics

Wait times, service duration, peak hours and staff performance — data to staff smarter.

The outcome

Shorter lines. Calmer lobbies. Better service.

QueOmni turns chaotic waiting rooms into an orderly, predictable flow — and gives managers the data to keep improving it.

Ideal for government offices, banks, hospitals and clinics
Mobile booking cuts physical crowding
Feeds CX360-Omni for post-visit follow-up
0%

shorter average wait

0

paper tickets needed

0

channels to get a ticket

0%

real-time visibility

Ready to clear the queue?

See QueOmni handle your counters, kiosks and live displays in a guided walkthrough.