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Products CX360-Omni QueOmni CRM MES Solutions Company Contact
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Process Automation · Artificial Intelligence

Automation,
intelligently engineered.

Gevian.id builds AI-powered platforms that automate the work behind customer service, public services, and the factory floor — so your teams move faster, with less friction and fewer errors.

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CX360-OMNI
Omnichannel CX
QUEOMNI
Queue management
CRM
Relationship suite
MES
Manufacturing exec.

Trusted across the public sector, growing businesses & the factory floor

Public Service Manufacturing Banking & Finance Healthcare Retail
The Gevian platform

Four products. One automation backbone.

Each product solves a sharp problem on its own — and shares one data and automation layer, so they compound when you run them together.

Customer Experience

CX360-Omni

Unify WhatsApp, email, social, voice and web chat into one AI-assisted inbox. Route, reply and resolve from a single 360° view of every conversation.

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Public Service

QueOmni

A smart queue system for high-traffic counters. Digital tickets, kiosks, mobile booking and live analytics that cut wait times and keep service flowing.

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Sales & Service

CRM

Pipelines, contacts and a complete customer timeline — with automation that handles follow-ups, hand-offs and reporting so nothing slips through.

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Manufacturing

MES

A manufacturing execution system that digitizes the shop floor — real-time production monitoring, OEE, traceability and paperless work orders.

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Why Gevian

We don't just ship software.
We engineer the automation around it.

Every product is built on the same principle: find the repetitive, error-prone work and let machines and AI carry it — so people do the judgment, not the busywork.

01 / AUTOMATE

Process automation

Map a workflow once and let Gevian run it — approvals, routing, notifications and hand-offs across systems, 24/7, without manual effort.

02 / AUGMENT

AI in the loop

Drafted replies, smart routing, summaries and anomaly detection — AI assists every agent and operator, with a human always in control.

03 / INTEGRATE

Connected by design

Open APIs and a shared data layer connect Gevian to the tools you already run — ERP, core banking, messaging and the machines on your floor.

0%

less manual handling, on average

0

integrated products on one platform

0

automation that never clocks out

0×

faster response on average

Built for your sector

Automation that fits how you actually work

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Gevian.id platform interface used by government and public service teams

Government & public service

Shorter queues, digital tickets and citizens served faster — with QueOmni and CX360-Omni working together.

Gevian.id platform interface used by startup and SME teams

Startups & SMEs

Punch above your weight: one platform for sales, support and customer data — automated from day one.

Gevian.id platform interface used by manufacturing operations teams

Manufacturing

Bring the shop floor online with MES — live production data, traceability and paperless operations.

Let's build it

See Gevian running on your process

Tell us about the workflow that's slowing you down. We'll show you exactly how CX360-Omni, QueOmni, CRM or MES would automate it.

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